Truth Telling v. Minimizing Harm

by Gary Gilson
Newsworthy 1994

Why do news people recoil from requests to honor privacy? How can the media report news fully and accurately without compromising another of their ethical tenets - to minimize harm to innocent people? Why are there gaps between traditional journalistic ethics and an often broader sense of fairness in the community at large? These questions persistently confront the media, the public and the Minnesota News Council.

On August 24, the Council held a public hearing on a complaint against a weekly newspaper in Minnesota. A 17-year-old girl said she was suffering harm from the paper's story on her father's sentencing for his having sexually abused her for eight years. The story identified the victim as his minor daughter; she is his only daughter.

The newspaper's editor said he could not imagine how else he could have written it, without undermining the truth. The girl told the News Council that the story damaged her recovery. She said that she started therapy a year ago, after revealing "the secret," and that she was finally getting the help she needed to heal: "I then gave a statement at my dad's [sentencing] hearing and I felt a huge weight lift off of me. I said to myself, 'I can finally move on.' Until a week later when I saw the article on the front page. It totally tore me apart knowing that I had gone so far, and for what? To have the whole town know detail by detail what my father did to me? Because of the article I feel that everybody is looking at me and isn't seeing me... but somebody who had sex with her father...."

The News Council's vote, an 11-2 finding that the newspaper showed a lack of sensitivity by identifying the girl and printing details of her abuse, is very revealing. The girl complained that the paper invaded her privacy and showed poor taste. Several media members of the Council said they preferred not to vote on the issue if it involved the word privacy, and so the language was changed to "lack of sensitivity."

But insensitivity to what, if not to her privacy? After the hearing, Council member Kate Stanley, a Star Tribune editorial writer, told me why the word privacy annoyed her.

"You are encountering the neurosis of many journalists and their allergy to the word privacy," she said. "It exists because of our dedication to openness and because the word privacy is often invoked to suppress government information. To us, telling the truth sometimes inevitably means stepping on the toes of privacy."

So why did Stanley vote to uphold the complaint?

"This is a very special case," she said. "Her feelings and future were more important than any public need to know. We need to minimize harm. This is a balancing act. She deserved special treatment. I don't know if she has an intrinsic right, but there's no huge benefit to be gained.

"A hysteria is sparked in the media whenever someone talks about suppression. We get cuckoo. Maybe we shouldn't."

"Cuckoo" might translate as "doctrinaire." For all the media's reluctance to adopt and publish strict ethics codes, they do adopt unwritten behavior codes. One behavior is to publish whatever they know, regardless of other people's values, unless they identify a compelling reason not to. Another is to defend that practice with a fortress mentality: "We are the professionals; you laymen don't understand; this is our responsibility." News people commonly see themselves as standing outside the community, observing, keeping other institutions honest, guarding their own independence so fiercely that they pride themselves on separateness.

Kenneth Goodpaster, who teaches business ethics at the University of St. Thomas, says that the professions -- law, business, police, journalism -- act as cheerleaders for the particular value they guard in the community's portfolio of values that need to be balanced in making decisions.

"One of the flaws in that picture," Goodpaster says, "is that professional specialization in an information society leaves no one to look after the common good. Journalists say 'My mission is to shine flashlights and tell the truth.' Someone who accuses them of insensitivity is saying, 'I know you're a champion of flashlights, and we value them, but if we just let the champions in every profession have their way, aren't we going to fragment as a society'?"

The newspaper responded to the complaint by saying it had the right to publish matters of public record; it stuck to the record to insure accuracy, and if it suppresses news it will fail the public. Besides, the editor said, the victim out to feel no shame or guilt.

That drew a protest from a public member of the News Council, Terry Thompson, vice president for public relations at Pillsbury:

"The assumption [by the newspaper] that there is no shame overlooks the pernicious and horrible part of being a sexual-abuse victim. There is guilt and shame and psychological trauma. The paper should have taken the details out entirely and identified the victim as 'a minor child.' That may not be a journalistic sentiment, but it's where my heart comes down."

That's what Goodpaster would call a communitarian, or amateur, point of view. "There cannot be one voice invested with the authority of the community," he says. "But it's important to introduce amateur judgment in a process that tests professional judgment. Thomas Jefferson used to argue against the professional legislator; the jury system values the experience of the ordinary citizen."

Goodpaster cites professionals' temptations to behave as high priests, and he encourages processes in which they allow themselves to be disciplined by the court of public opinion. The News Council, he says, is one.

"When you measure great journalism against broken hearts," he asks, "how do you tell when the instinct for telling the truth is in the public interest or in the self-interest of the newspaper?"

In this case, the paper could not both tell the truth and minimize harm. It calculated the values at stake and chose what it saw as the public's and its own.

News Council founder, Bob Shaw, points out that the media regularly and voluntarily suppress news when they decide a "public good" is at stake. They withhold news of troop movements in wartime; names of juveniles charged with crimes; bids on public contracts before all bids are in; names of rape victims. Why then, should some news outlets be less careful with the identities of juvenile victims of sex crimes?

An ethics specialist, Bob Steele of the Poynter Institute for Media Studies, in St. Petersburg, Fla., blames the media's difficulty on what he calls society's clumsiness in dealing openly with sex.

"For too long we didn't even cover child abuse," he says. "It was taboo, like suicide among the elderly or among children. Can the media cover the sexual abuse of children by leaving out the details? Sometimes, no. The absence of specificity may [unjustifiably] implicate other people. If you don't name dad, maybe people think it's Uncle Harold."

What to do? Steele says, "We need a good rabbi -- someone whose name appears on the newsroom rolodex" -- to call for advice on how to relate journalistic choices to community values.

The News Council urged the newspaper to consult people outside the newsroom, including sex-abuse therapists, to help develop a policy for such stories. The Wabasha girl's therapist, Sandy Garry of Winona, said news people should consider each case on its own. She said this girl is especially vulnerable because she hasn't yet accepted the fact that she bears no blame. But, Garry said, some abuse victims heal faster if their names and details are disclosed -- victims who have resolved that they bear no blame and who say, "I took all this abuse, now I'm going to give some back," and who, for the first time, exercise some control.

The newspaper could have alerted the girl to the nature of its story before it appeared, Garry said, and by that very act could have shown it valued her enough to include her in the conversation.

Council member Syl Jones, a playwright and columnist, said to the newspaper editor, "The issue is power. The victim had no power. [In publishing the story] you've taken the power away from her again."

After the hearing, the girl, who had earlier agreed to have her name published, changed her mind and asked the media to protect her identity. The Star Tribune reporter said he had instructions to use her name. She asked what the newspaper intended to do. The editor said he'd like to talk to the family before deciding. The Star Tribune decided an hour later not to use her name or her family's name. The Associate Press, the St. Paul Pioneer Press and WCCO radio all made the same decision.

On August 30, the newspaper ran this headline: "News Council says the newspaper should have been more sensitive." The page-one story ran 16 column inches, and it did not name the girl or her family.

This process of bringing together an amateur claiming hurt and a powerful professional defending its free-press rights produced an enviable result: The paper distinguished itself by saying it had come to the hearing to listen and learn. The complainant got to stand up for herself, something that she has had little chance to do in her short life, and she felt the support of her mother and her therapist, who stood up with her.

And the community, both professionals and amateurs, got to understand each other a little better.

Sometimes, it works.

Gary Gilson is executive director of the Minnesota News Council.