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It's
easy to file your complaint about local or national news coverage.
Use
our Minnesota News Council online complaint form.
Our complaint process is fast and it's free!
Please
read these instructions,
then click on the FILE YOUR COMPLAINT
button below.
- If you have a complaint about something you've seen or read, tell us! You can phone, fax, mail, or submit your complaint online. The News Council will respond
within two business days.
- Next, we will forward your complaint in its entirety to the
news organization you have named. If your complaint does not
contain sufficient information or fit our criteria, we will contact you.
- In this initial stage, the goal is procure a response to your complaint from the news organization. News Council staff does not judge the validity of your complaint
one way or the other. The News Council makes determinations only
in formal hearings, which may come later in the process.
- The
News Council sets no specific journalistic standards or codes, and
does not require you to refer to any in your complaint. However,
it is very important that you establish a sound basis for why you
believe you have a valid complaint, and you may refer to ethics
codes of news organizations or others in doing so.
- You
may also review the outcomes of past hearings of the News Council
for examples of complaints heard, but you are not limited by the
types of complaints that reached News Council hearings.
- Though it is helpful, you
are not required to send a copy of the news story in question with
your email complaint form. You are asked to state, however, when and where the news in question appeared. Complaints of a general nature are
strengthened when supported by as many specific examples as may
be found.
- If you are clearly named or alluded to in the news coverage about which you complain, your complaint is considered a "private" (meaning personal) complaint. You will be asked to submit a waiver
agreeing to use the News Council to resolve
your issues instead of court. We
will then send your complaint to the news outlet and ask them to contact you directly and send the News Council a copy of any correspondence. If your complaint remains unresolved and meets
the conditions for a hearing, you may proceed toward a News Council
hearing to resolve it.
If your complaint is about a news item that does not clearly name or allude to you, your complaint is considered "public." We will forward your complaint to the news outlet and ask for a response, but your complaint will not be eligible for a public hearing.
- The
entire News Council process is designed to make it possible for
persons to present complaints quickly and on their own. No legal
representation is required, and lawyers are not allowed to participate in the formal process.
- Most
complaints will not require a hearing.
Please let us begin the process of serving you and the news organization.
QUESTIONS?
- NOW OR LATER - CONTACT US:
Minnesota News Council
Phone: 612-341-9357
Fax: 612-341-9358
Toll Free: 877- OUR NEWS
Email: info at news-council dot org
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